Help articles

289 articles. Can't find it? Ask the AI.

Basics

Interface Layout Selecting Entities and using Nodes

Changing the Display Order of Entities

Display Order

Customisation

Customisable Toolbars Customising Hot Keys Hot Keys

Dimensions

Add Gangway Dimensions Add Pillar Dimensions Dimension Styles

Downloads

Computer Requirements EFD Software Installation Help Symbols Uninstall Help

Drawing Aids

Keyboard ShortcutsKeyboard Shortcuts Snap SettingsSnaps Align to GridThe Grid Grid SettingsThe Grid Printable GridThe Grid Using the GridThe Grid PanningZooming And Panning ZoomingZooming And Panning

Drawing Tools

Add Nodes to Polylines Convert Lines to Polyline Convert Polylines to Lines Draw a Circle Draw a Filled Polyline Draw a Line Draw a Polyline Draw an Ellipse Hatching - Basic Lines vs Polylines Polyline Width

Event Floorplan Designer (EFD) Licencing

Activating a Licence Automatic - Licence Release Manual - Licence Release

File Management

Close a Drawing Create Drawing - Temporary Create New Drawing from Template Drawing Organisation Open a Drawing Open a Drawing linked to Floorplan Live Open a Previous Version of a Drawing Save a Drawing Share Drawing - Contractor

Floorplan Live

I can't upload because the show name or dates have changed The show is locked on Floorplan Live Download From Floorplan Live (FL)FL - Make Offline Copy FL - Re-link to Floorplan Live Floorplan Live Test Connection Reposition Drawing (FL)Share PDF Link (FL)Share PDF Links HTML (FL)Unlink to Floorplan Live (FL)Upload to Floorplan Live (FL)What is Floorplan Live Why does my drawing say "this is not the master plan"?Trouble Shooting

Frequently Asked Questions

Are Chinese characters supported?

Gangway Carpets

Convert a Gross Area into a Gangway Carpet Drawing Gangway Carpet

General

Entity Colour Entity Line Styles Insert Auto-updating Text Insert Text What version of EFD am I using?

Hall Boundaries Gross Areas

Combine Hall Boundaries Create a Gross Area / Hall Boundary from a Polyline Creating a Hall Boundary Automatically Drawing a Manual Gross Area / Hall Boundary Hall Boundaries - Edit Shape or Size

Importing & Exporting

Export Stand PDFs Export to Naviga Import Stand Data Import a Stand/Feature DWG Import a Venue DWG Importing Plan Types

Importing, Exporting and Printing

Upload using FTP

Keys

Insert a Gangway Carpet Key Insert a Hall Key Insert a Stand Type Key Insert a Zone Key

Licensing

Can I share my licence with colleagues?

Logos

Adding Hyperlinks to Logos Delete a Logo Edit a Logo Insert Show or Sponsor Logo Insert a Logo using Copy and Paste Make an Image Grayscale

Meterage Reports

Manual Meterage Report Spreadsheet Meterage Report Detailed Simple Stand Calculation

Other Functions

Rotating the whole plan Get Entity Information Inspect Floorplan Measure a DistanceScale Rulers

Plan Stand Types

Change Stand Types Quickly for Multiple Stands Create Plan Types and Stand Types What are Plan Types and Stand Types?

Printing

Printing & PDFs

Why is something in EFD missing from my PDF?

Settings

Showing areas in sqft instead of sqm Drawing Properties Exhibition Properties Gangway/Aisle Settings How do I remove the snap settings password?System Settings System Settings - Template Location Visual Settings

Shell Scheme Components

Auto - Shell Component Calculator Custom Stand Build Grid Manual Shell - Drawing Preparation Manual Shell - Inserting Component Symbols

Stands

How do I change the size of stand names?How do I split a stand into 3?Add Company Names - Copy and PasteCompany Names Add Company Names - F4 MenuCompany Names Add Company Names - Stand Details BoxCompany Names Add Sharing Company NamesCompany Names Edit Company Name PositionCompany Names Edit Company Names - Stand Details BoxCompany Names Remove Company Names - Stand Details BoxCompany Names Unhide Company NamesCompany Names Company Names Manager - Add NamesCompany Names > Company Names Manager Company Names Manager - Capitalising NamesCompany Names > Company Names Manager Company Names Manager - Delete NamesCompany Names > Company Names Manager Company Names Manager - Edit NamesCompany Names > Company Names Manager Company Names Manager - Import NamesCompany Names > Company Names Manager Company Names Manager - Purge Unused NamesCompany Names > Company Names Manager Build/Convert Stands From Imported DWGDrawing Stands Creating Stands from PolylinesDrawing Stands Draw Rectangular StandsDrawing Stands Draw Rectangular Stands - AngledDrawing Stands Draw Rectangular Stands - Type SizeDrawing Stands Drawing Circular StandsDrawing Stands Drawing Irregular Shaped StandsDrawing Stands Change Shape of StandEditing Stands Combining StandsEditing Stands Combining Stands - Not JoinedEditing Stands Copying Stands - Copy FunctionEditing Stands Copying Stands - Copy and PasteEditing Stands Copying Stands - Using NodesEditing Stands Deleting StandsEditing Stands Move Stand WallsEditing Stands Moving Stands - Arrow KeysEditing Stands Moving Stands - GridEditing Stands Moving Stands - XY CoordsEditing Stands Rotating StandsEditing Stands Split Stand into 2Editing Stands Split Stand into 4Editing Stands Adjust Stand Text PositionsOther Stand Functions Clearing Stand DetailsOther Stand Functions Edit Stand DetailsOther Stand Functions Edit Stand HeightsOther Stand Functions Reset Stand Text Positions and SizeOther Stand Functions Stand Text ColoursOther Stand Functions Swap Stand Details (Company Name, Stand Type etc)Other Stand Functions Selecting Stands - MultipleSelecting Stands Selecting Stands - SingleSelecting Stands Selecting Stands - Stand TypeSelecting Stands Selecting Stands ONLYSelecting Stands Add New Stand Type Colour (via Stand Details)Stand Colours Edit Stand Type Colour (via Stand Details)Stand Colours Show/Hide Stand SQMsStand Dimensions Tidy Stand DimensionsStand Dimensions Toggle Stand DimensionsStand Dimensions Calculate Open Sides (Stand Fascias)Stand Lines Calculate Stand Line ColoursStand Lines Reset Stand LinesStand Lines Tidy Stand BoundariesStand Lines Toggle Open/Closed SidesStand Lines Toggle Stand Line ColoursStand Lines Toggle Stand Line VisibilityStand Lines Adding Multiple Stand Numbers - Add NumbersStand Numbers Adding Multiple Stand Numbers - Quick Add NumbersStand Numbers Adding individual Stand NumbersStand Numbers Number Position - Single StandStand Numbers Stand Number Prefixes and SuffixesStand Numbers Stands - Toggle NodesStands Faq

Symbols

Adding chairs and tables Create a Symbol Edit a Symbol Edit the Size of Symbols Symbols - Insert Menu Symbols Panel

Trouble Shooting

A hall is missing after a venue update Error Messages Licencing Error Messages Restoring Menus and Toolbars After drawing or inserting something onto my drawing, it disappearsCommon Issues EFD Crashes when minimizing it to the Windows task barCommon Issues I am unable to select something, why is this?Common Issues Some lines are missing when I print my floorplan, why is that?Common Issues The PDFs that I export are quite large, how do I reduce the size of them?Common Issues The Stand colours look washed out on screen but look fine in my exported files such as PDF, why is this?Common Issues There are some stands on my floorplan that are not showing, how do I make them show?Common Issues "Transaction was deadlocked" error when closing a drawingError Messages Clipboard ErrorError Messages Error: "Could not establish trust relationship for the SSL/TLS secure channel"Error Messages File Already Exists ErrorError Messages File in UseError Messages Item with Same Key ErrorError Messages Licence ExpiredError Messages Long Filename ErrorError Messages No Internet Connection ErrorError Messages Object Reference not Set on StartupError Messages Out of Memory ErrorError Messages TD_Mgd_4.3_10.dll errorError Messages Unable to validate email addressError Messages Unable to validate licenceError Messages Unauthorised VersionError Messages Unlock Limit ReachedError Messages Upload ErrorError Messages

Venue Intelligence

Intelligent Floor Loading Areas Intelligent Height Restricted Areas Intelligent Keep Clear Areas Intelligent Pillars Intelligent Service Ducts Show / Hide Venue Intelligence

View Borders

Change the Name of a Border Change the Orientation of a Border Change the Size of a Border Delete a Border Inserting a View Border

Views

Copy a View Create a View Edit Linked View Borders Edit View Name Exporting Views Manage Views PDF Security Selecting Views What are Views Views - Auto - Export FilesAuto Views - Auto - Upload to FLAuto Views - DWG - Export OptionsDwg Options Views - DWG - File TypesDwg Options Views - Image - Image FormatImage Options Views - Image - Image SizeImage Options Views - Image - JPG QualityImage Options Views - LayersLayers Views - Add View to Block Plan PDFOptions Views - Configure Stand TypesOptions Views - Select Plan TypeOptions Views - Show / Hide Gangway ArrowsOptions Views - Show / Hide Open SidesOptions Views - Show / Hide Stand Line ColoursOptions Views - Show / Hide Stand Line VisibilityOptions Views - Show / Hide Stands for HallsOptions Views - PDF - Disable HyperlinksPdf Options Views - PDF - Embedded Image QualityPdf Options Views - PDF - Include LayersPdf Options Views - PDF - Line ThicknessesPdf Options Views - PDF - Page OptionsPdf Options

Wipeouts

Drawing a Wipeout Multiple Layer Wipeouts

Zones

Overlapping zones show in the wrong order on Floorplan Live Create Zone from Polyline Create Zones Automatically Draw a Zone Edit Zone Fill Colour Edit Zone Name Edit Zone Name Colour Directly Edit Zone Name Colour by Layer Edit Zone Name Position Edit Zone Outline Colour Directly Edit Zone Outline Colour by Layer Edit Zone Outline Style