If a hall or area is missing from your plan after a venue update, you can add it back from the INSERT ribbon.
Why this happens
When you open your drawing, our venue templates can update automatically. The most likely cause is that the venue's halls have been split, so each hall can be viewed separately if needed. Some clients ask for this, but because the venue is shared, the change affects every plan that uses it.
Adding the missing hall back
Click the Online Hall/Room button, which is located on the INSERT ribbon.
Select the missing hall, then click OK. You will only see the halls for your venue.
NOTE: If the hall still doesn't appear, or it isn't in the right place, please contact us and send your EFD file.